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Welcome to the website for the Victim Assistance Unit of the Williamson County Sheriff's Office

If you, a loved one or a member of your family has been affected by crisis, trauma or concerns, following criminal victimization, please contact the Victim Assistance Unit of the Williamson County Sheriff's Office.

As members of the Williamson County Sheriff's Office, we are dedicated to serving the citizens of Williamson County. We understand that crime and victimization affects individuals, families, neighborhoods, and communities in a variety of ways.

We can offer a number of services, resources and information designed to assist you.  Please feel free to review the information and resources on this website and call or email us if we may be of assistance.

Nora Maxey, Director

Pam Lowthorp, Volunteer Coordinator


Our Volunteer Program

The Victim Assistance Program is a division of the Williamson County Sheriff’s Office. The Victim Assistance Volunteer Team is a group of highly trained volunteers, specializing in crisis intervention for survivors, witnesses and families who have been traumatized by the experience of death, serious injury, violent crime, or natural disaster. Victim Assistance representatives are available to respond 24 hours a day, 7 days a week.

Our Purpose

Following a traumatic event, people often feel helpless, confused and emotionally shocked. After the Emergency Responders (fire, police, and EMS) conduct their initial investigation, they often have other calls they must attend to. Victim Service Response Teams remain with the victims in the immediate aftermath to assist the victim(s) with temporary support through the first difficult hours and provide referrals for further assistance.

Types of situations we respond to….

It is our ultimate goal to have the ability to respond to any situation in which emergency personnel would need our assistance including but not limited to; homicides, suicides/suicidal attempts, natural death, death notifications, fires, child/elder abuse, family violence, sexual Assaults, traffic accidents, general welfare concerns, violent crimes and natural disasters.


Missing Persons

Rachel CookeName: Rachel Cooke
Missing Since: January 10, 2002 at 11:00 AM
Age: 20
Missing From: Home in North Lake Area, Georgetown, Texas
Sex: female
Height: 5 ft 2 in
Weight: 120
Eye Color: hazel
Hair Color: blonde with auburn streaks
Race: white
                                Complexion: fair
                                Birth Date: May 10, 1982

Distinguishing Marks:  Ms. Cooke has pierced ears and a pierced naval. Both ears have multiple piercings, one ear having an upper piercing. She has tattoos of two heart shaped cherries on her left shoulder and a black star on her left foot.
Clothing Description: green sports top, grey shorts, Asics shoes and carrying a yellow Walkman
Rachel, visiting home from college, disappeared while she was out on her morning jog.

If you have any information about RACHEL COOKE please call:
Williamson County Crime Stoppers at 1-800-253-STOP
Williamson County Sheriff's Department at 512-943-1300
Texas Equusearch at 281-309-9500

Or contact the Detective directly working this case at



Why VA?


Sheriff's Office
Victims Assistance

508 South Rock St.
Georgetown, TX 78626
 (512) 943-1375
Driving Directions

Nora Maxey
VA Unit Director 
Office: (512) 943-1375
Mobile: (737) 240-0686

Priscilla Moreno
Office: (512) 943-1373
Mobile: (737) 240-0691

Pam Lowthorp
Volunteer Coordinator
Office: (512) 943-1374
Mobile: (737) 240-0697
Williamson County Courthouse
710 Main Street Georgetown, TX 78626
Main Telephone: (512)943-1100
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